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Build a high-performing outsourced team to support your expanding business.

We are dedicated to creating a company culture that is fostered and driven by the people who work with us. 

Our people are our most valuable assets and the only reason we are able to achieve out goals everyday.

Expand your business with a remote offshore team.

60-70% Cost Savings

For most roles savings of 60-70% savings will be realized by operating a remote team.

Build Your Own Team

At Ellora we know that one size does not fit all, we will work with you to find a solution that will be most effective for you.

Time zone neutral

Your employees will be available to work in whatever time zone is best for you and can be available 24/7

Toronto and Philippines Offices

You will have access to manager in Toronto and Philippines, allowing for best in class support, accountability and quality

“Ellora check all boxes of a partner. They are collaborative, accountable, flexible, and always make decisions with the satisfaction of our clients as priority #1.”

Ron Pollock
Vox Mobile

“Ellora was able to offer our customer service in different languages and this was a huge success for us as we saved money and increased out customer satisfaction.”

Fabio A.
G3 Telecom

“Ellora helped us staff quickly to address our customer service support requirement and make for a good partner to help ensure key indicators are being achieved on daily basis”

Johnny Ayoub
Iristel

Scale your business faster with Ellora
Your outsourcing solutions can be tailored for each job function. 

We offer a fully managed and staffing solution, each can be interchanged and curated to your needs.

Managed Services

Utilize all our resources to fully outsource entire parts of your work functions.

Staffing Services

Scale your business through a remote team while managing and retaining control.

Build a high-performing offshore team and outsource at Ellora BPO

How we are different than our competition

We are dedicated to creating a company culture that is fostered and driven by the people who work with us. Our people are our most valuable assets and the only reason we are able to achieve out goals everyday. 

At Ellora we value employees ideas and pride ourselves on fostering a collaborative work environment  by promoting team socials, trainings and events.
 
An engaging and enjoyable company culture will attract the right talent and can inspire employees to perform their best.

+
Average Years
working with a Client
+
Average Years
Employee Tenure
+
Average Years
working with a Client
Maintain seamless customer connections across every channel.

Impress your customers by having meaningful conversations on channels they enjoy, including live-chat, web, phone, social media, and more.


Minimize operational expenditures

Opting for a remote offshore team enables significant cost savings, cutting down expenses such as wages, office overheads, employee benefits, and other operational costs by up to 70%.


Rapid and Scalable Solution

During peak hours, we allocate multiple agents, adjusting the scale during off-peak hours. Our outsourcing solution is tailored to foster rapid and efficient business growth for you.

Customized Solution for Your Individual Requirements

Our outsourcing service is crafted to meet the distinct needs of your business. This ensures you receive a tailored service that perfectly aligns with your requirements, rather than a generic approach.

Industries We Serve

Telco
Software and Technology
Healthcare
E-Commerce
Finance
Gaming
Entertainment
Online Retails
Transportation
Logistic
Real Estate
Tourism

Endless Ellora Outsourcing Opportunities

Chat Support
Phone Support
Inbound Support
Pre-screen leads
Outbound Lead-Gen
Email Support
Email Marketing
Data Entry
SaaS Customer Onboarding
Content Moderation & Review
Collections Specialist
Claims Special
Loan Specialist
Insurance Age
Sales Operation
Virtual Assistant
Bookkeeping
E-commerce Assistance
Billing Claims
Ticketing Support
Graphic Design
Research
Order Tracking and Fulfillment
Sales
CRM Manager
Account Manager
Case Manager
Underwriter

Yes, you need an outsourcing partner you can trust

Looking for one? Virtual coffee is on us!

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Ellora Telecom Philippines Inc.

Office Center 06D-2, Clark Center, Jose Abad Santos Avenue, Clark Freeport Zone, Philippines

Contact Number:

+1 (416) 900-7429

Customer Care:

9AM – 9PM EST

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